← Features·Custom Service

Custom service software — intake forms, payments, and order tracking

Create offers for audits, reviews, personalized roadmaps, AMAs, and other services that you deliver after a customer places an order. Collect the information you need through an intake form, manage orders from your dashboard, and deliver the finished work manually.

  • Custom intake forms — collect the information you need before starting
  • Manual delivery — send the finished work by email, DM, Loom, or a shared link
  • Free or paid services — set the price for each offer
✓ No card required ✓ 14 days free ✓ 0% platform commission
Custom service software with intake forms and order tracking
Custom services you can sell

Create custom service offers for personalized work

Create offers for work that requires your expertise and is delivered after the order. Examples include audits, reviews, custom plans, written feedback, research, and Loom walkthroughs.

Strategy & business audit

Review a pitch deck, business plan, go-to-market plan, or other business material and deliver written feedback or a Loom walkthrough.

Resume / LinkedIn / pitch audit

Review a CV, LinkedIn profile, founder pitch, or other career material and send personalized feedback by email or video.

Ask Me Anything

Let customers submit a specific question and reply with a written answer or video. This works well for asynchronous advice and coaching.

Course / curriculum review

Review a course outline, curriculum, lesson plan, or educational material and return written feedback or an annotated document.

Personalized roadmap

Collect the customer's goals and background through an intake form, then create a personalized roadmap in PDF, Notion, or another format.

Funnel / sales copy review

Review landing pages, launch emails, ad copy, or other marketing materials and provide rewritten copy, written feedback, or a Loom walkthrough.

Portfolio / design critique

Review a portfolio, design project, or creative work and provide written feedback, recommendations, or an assessment.

Custom research or brief

Research a specific question or topic and deliver a custom research document based on the customer's brief.

Advice from a friend 👀

“Can I sell a service if I have to create it after the customer orders?”

If you already provide consulting, reviews, audits, or other personalized work, you can turn those services into clear offers that customers can order online.

👀
I already do consulting and reviews for clients. Can I sell those services through CreatorStore even though I create the result after someone orders?
Reader
CreatorStore
Yes. Custom services are designed for work that you complete after the order. You don't need to prepare the final deliverable in advance.
Alex, from CreatorStore
👀
So I could sell something like a website audit?
Reader
CreatorStore
Yes. You can ask for the website URL, goals, and other details through the intake form. After the order, you complete the review and send the result when it is ready.
Alex, from CreatorStore
👀
What if I need different information for different services?
Reader
CreatorStore
Each service can have its own intake form. Add the fields you need, such as links, files, questions, or background information.
Alex, from CreatorStore
👀
And the delivery isn't automatic?
Reader
CreatorStore
Correct. You complete the service yourself and then deliver the result by email, Loom, or a shared link.
Alex, from CreatorStore
👀
That actually makes sense. I could turn some of the work I already do for clients into separate offers.
Reader
CreatorStore
You can start with a service you already provide and turn it into a clearly defined offer with a price, intake form, and delivery process.
Alex, from CreatorStore
How to create

How to create a custom service in CreatorStore

Set up your service in a few steps: add the storefront card, create the product page and intake form, set your purchase options, and publish. You can also customize the SEO settings and confirmation email.

Admin Step 1 — Thumbnail: pick card style, upload cover, add title and 'Order now' button
Step 01 · Thumbnail

Choose how your custom service appears in your store

Choose from three card layouts: Preview, Callout, or Button. Add a cover image, title, subtitle, price, and button text. The storefront preview updates as you edit the card.

  • Available card styles and image display options
  • Live storefront preview
  • Character counters for the title, subtitle and button
Admin Step 2 — Checkout: sales page builder with cover, gallery, description, video, guarantee, testimonials, FAQ, Collect Info intake fields
Step 02 · Checkout

Build the sales page + set up the intake form

Build the service page with a cover, description, images, and the available content blocks you need. In Collect Info, add the intake fields required for that service so customers can provide relevant details when ordering.

  • Service page and checkout flow
  • Testimonials and supporting content blocks
  • FAQ for common questions about the service
  • Collect Info section — custom intake fields per service
Admin Step 3 — Options: multiple purchase options with names, badges, prices, was prices, and 'What's included' scope tags per tier
Step 03 · Options

Set up purchase options with different scopes and prices

Add purchase options when one service is available with different scopes or prices. Give each option a clear name, price, description, and details about what is included. Publish the service when the setup is ready.

  • Multiple purchase options per service
  • Optional badges: "Most popular", "Best value"
  • Per-option "What's included" scope tags
  • Free option where supported by your settings
  • Discount information when configured
Admin Step 4 — SEO: meta title, permalink, description with live Google search preview
Step 04 · SEO

Optimize your service page for search

Add an SEO title, meta description and URL for your service page. You can also preview how the page may appear in search results and social sharing.

  • Google search snippet preview
  • Social image preview for platforms such as Facebook and LinkedIn
  • Automatically generated product URL
Admin Step 5 — Confirmation Email: customize subject and body with dynamic variables, live email preview
Step 05 · Confirmation Email

Personalize the order confirmation

Customize the confirmation email customers receive after ordering. Edit the subject and body and use available variables such as {{customer_name}}, {{product_name}} for personalization.

  • Available dynamic variables for personalization
  • Live email preview with Order Summary
  • Order information in the confirmation email
Create a custom service →

No card required · 14-day free trial

What buyers see

How customers buy your custom services

Once published, your service appears as a card in your store and can have its own product page with the details customers need before ordering. Customers can review the service, choose an option, provide the requested information, and pay online. Real example: creatorstore.co/@alex-creator.

Custom service card on storefront — cover, title, subtitle, price, and Order now button
On your store

Your custom service as a store card

Your service appears in your CreatorStore with a cover image, title, subtitle, price, and order button. Customers can order from the card or open the full product page for more information.

  • Available storefront card styles
  • Display a subtitle with additional service information
  • Customers can open the product page from your store
Dedicated custom service sales page with breadcrumb, cover, title, description, testimonials, guarantee, FAQ
Product page

A dedicated product page for your custom service

Each service can have its own URL with a description, images, testimonials, FAQ, and other information customers need before ordering. You can also configure the page's SEO title and description.

  • Dedicated URL for the service
  • Custom SEO title and meta description
  • Examples, testimonials, guarantee terms, and FAQ
Purchase options and checkout — the customer selects an option, completes the intake form, and places the order
Options & checkout

Choose an option, provide your details, and place the order

Customers can choose between the purchase options you create for the service. Each option can have its own name, price, description, and included services. Customers then provide the requested information through the intake form and complete payment.

  • Multiple purchase options for one service
  • Optional badges and included-service information
  • Intake fields for collecting customer details
  • Order, selected option, and intake responses available in your dashboard
See a live example →

Example store — see how custom service offers appear to customers

Advice from a friend 👀

“What happens after a customer orders my service?”

Here is how a custom service order works, from collecting the customer's information to delivering the finished work.

👀
OK, someone orders my audit. What happens next? Do I have to message them and ask what they need?
Reader
CreatorStore
You can collect the information during the order with an intake form, so the customer provides the details you need before you start.
Alex, from CreatorStore
👀
So they pay and fill out the brief at the same time?
Reader
CreatorStore
Yes. The order, intake responses, and uploaded files are available in your dashboard.
Alex, from CreatorStore
👀
And then I just do the work and send it to them?
Reader
CreatorStore
Complete the work described in your service and deliver the result by email, DM, Loom, or a shared link.
Alex, from CreatorStore
👀
What if I have several orders at once?
Reader
CreatorStore
Your orders are listed in the dashboard, where you can review the service purchased, customer information, and order status.
Alex, from CreatorStore
👀
And when I'm done?
Reader
CreatorStore
When the work is finished, mark the order as complete. You can then follow up with the customer if needed.
Alex, from CreatorStore
👀
So the platform handles the order and payment, but I handle the actual service.
Reader
CreatorStore
CreatorStore handles the storefront, payment, intake, and order tracking. You complete and deliver the service.
Alex, from CreatorStore
Free or paid

Offer free or paid custom services

Set a price for your service or offer a free option when you want to collect information from potential customers before offering a paid service.

Free intake — lead capture

Set the price to $0 and ask customers to complete the intake form. You can collect their contact details and information about their request.

  • ✓Set a $0 price
  • ✓Collect information through the intake form
  • ✓Use the collected details when following up with potential customers

Set the price for your service

Set your service price and accept payments through the payment providers available in your CreatorStore account. Customers pay when they place the order.

  • ✓0% platform commission
  • ✓Multi-currency support
  • ✓Refund policy pulled from your Terms
FAQ

Custom services — frequently asked questions

Answers to common questions about selling custom services, collecting customer information, payments, and delivery.

Why sell custom services instead of packaged products?

Custom services are useful when the result depends on the customer's specific situation. You can sell resume reviews, portfolio critiques, pitch deck audits, research, personalized plans, and other services that require your expertise. Customers place an order, provide the requested information, and you complete the work afterward. Full commercial walkthrough: sell services online.

Custom services vs. digital products vs. coaching calls — where do custom services fit?

Digital products, custom services, and coaching calls serve different types of offers. Digital products are prepared in advance and delivered automatically. Custom services are created after the customer orders and can usually be delivered asynchronously. Coaching calls are scheduled for a specific time. You can use different formats depending on how you deliver your expertise.

Who can sell custom services?

Career coaches, consultants, designers, marketers, copywriters, educators, researchers, strategists, and other experts can use custom services for work that requires personalized input. If someone would pay for your assessment of their specific work, a custom service is a practical way to offer it.

How long does it take to set up a custom service?

The setup depends on the service you offer. You need to describe the service, add the information you want to collect, set a price, and publish the product. When you receive your first order will depend on your audience, your offer, and how you promote the service.

What fields can I add to the custom service intake form?

You can add different fields to your intake form, including text, multiple-choice options, URLs, and file uploads. Mark each field as required or optional. Common examples: "Paste your URL", "Describe your business", "Upload your deck".

Can I set a promised turnaround time on custom services?

You can include the expected delivery time in the service description, subtitle, or confirmation email so customers know when to expect the result.

How do refunds work if a buyer isn't happy?

You can define your refund terms for each service and show them on the product page before customers order. Refunds are processed through the payment provider used for the order.

Does CreatorStore charge a commission on custom services?

CreatorStore charges 0% platform commission on sales. Stripe or PayPal may charge their own payment processing fees. See the current pricing for details.

How should I price a custom service?

Set a price based on the scope of the work, the time required, and the value of the service to the customer. You can adjust the price as you learn which service format and scope work best for your audience.
Start selling custom services

Sell custom services from your own store

Create a custom service with an intake form, set your price, accept payments, and manage orders from your CreatorStore.

Admin Step 1 — Thumbnail Admin Step 2 — Checkout Admin Step 3 — Options Admin Step 4 — SEO Admin Step 5 — Confirmation Email Custom service card on storefront Dedicated custom service sales page Purchase options and checkout